At ELV8 Credit Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website, contact forms, consultations, and SMS text messaging services.

1. Information We Collect

When you contact ELV8 Credit Solutions, schedule a consultation, or submit information through our website, we may collect:

• Full name

• Phone number

• Email address

• Information submitted through contact forms

• Appointment and consultation details

• Communication preferences and SMS consent records

We collect this information to respond to inquiries, provide customer support, schedule appointments, and communicate with clients regarding our services.

2. How We Use Your Information

ELV8 Credit Solutions uses personal information for the following purposes:

• Responding to customer inquiries

• Scheduling and confirming consultations

• Sending appointment reminders

• Providing updates regarding credit services

• Requesting documents or additional information

• Sending account and service notifications

• Providing customer support

• Sending promotional messages when separately authorized

We do not sell or rent your personal information to third parties for marketing purposes.

3. SMS Text Messaging Communications

By voluntarily opting in to receive SMS messages from ELV8 Credit Solutions, you consent to receive text messages related to our services.

These messages may include:

• Appointment confirmations and reminders

• Consultation follow-ups

• Credit service updates

• Account notifications

• Responses to customer inquiries

• Promotional offers and service information, if you separately opt in to marketing messages

SMS Messaging Terms:

• Message Frequency: Message frequency varies based on your interactions with ELV8 Credit Solutions.

• Message and Data Rates: Standard message and data rates may apply.

• Opt-Out: Reply STOP at any time to unsubscribe from SMS communications.

• Customer Support: Reply HELP for assistance.

• Consent: SMS consent is voluntary and is not a condition of purchasing any services.

4. Mobile Information Sharing and Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

ELV8 Credit Solutions does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their independent marketing activities.

We may use authorized messaging service providers solely to deliver SMS communications on our behalf.

5. SMS Consent and Opt-In

Customers may provide SMS consent through an optional checkbox on our website, consultation forms, or other legally permitted consent methods.

When opting in, customers acknowledge that they may receive SMS communications from ELV8 Credit Solutions.

SMS consent is not automatically granted by submitting a contact form or providing a phone number.

Customers may withdraw their consent at any time by replying STOP to an SMS message.

6. Opt-Out and Unsubscribe Requests

You may stop receiving SMS messages from ELV8 Credit Solutions at any time.

Simply reply STOP to any text message received from our business.

After submitting an opt-out request, you may receive a final confirmation message indicating that your request has been processed.

For assistance, reply HELP or contact our business directly.

7. Protection of Personal Information

ELV8 Credit Solutions implements reasonable security measures designed to protect personal information against unauthorized access, disclosure, or misuse.

We use customer information only for legitimate business purposes and authorized communications.

Access to personal information is limited to authorized personnel and service providers who require the information to perform business-related functions.

8. Third-Party Service Providers

We may work with trusted third-party providers to support appointment scheduling, customer relationship management, website operations, and SMS delivery.

These providers may process information only as necessary to perform services on our behalf and must maintain appropriate confidentiality and security protections.

SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

9. Updates to This Privacy Policy

ELV8 Credit Solutions reserves the right to update this Privacy Policy to reflect changes in our services, communication practices, or applicable requirements.

Any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, SMS communications, or your personal information, please contact us.